Returns & Exchanges

We want you to be fully satisfied with your Fiorentini + Baker purchase, which is why we offer a 14-day return window for all unworn footwear and accessories. Items must be returned in their original packaging and pristine condition to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Pack with Care

Place the items in their original designer box and secure them within a sturdy shipping carton to prevent damage during transit.

3

Label and Ship

Affix the provided pre-paid shipping label to your package and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our artisans inspect the returned goods, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing